FAQs
Our products meet global quality standards, supported by rigorous research and testing to ensure safety and effectiveness in every solution we offer.
- Our products are available through authorized distributors worldwide. For more information on where to find our products, please contact us directly.
We specialize in pharmaceuticals and cosmeceuticals, offering innovative, science-backed solutions to enhance healthcare and personal well-being.
Our primary offices are in Cairo, Alexandria, the United Kingdom, and the United States, supporting a global presence to serve our clients worldwide.
We accept cash on delivery and also accept payment via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
