SHIPPING & DELIVERY

Getting your order to your door

Dispatched within 24 hours, tracked all the way, and delivered across Egypt and the wider MENA region.

OPTIONS

Delivery options

Standard delivery

Door-to-door across Egypt with our courier partners.

2–4 working days

Express delivery

Priority dispatch for orders placed before 2pm.

1–2 working days

Free shipping

Automatically applied at checkout on qualifying orders.

Orders above 999 EGP
HOW IT WORKS

From cart to doorstep

01

You order

Place your order online and receive an instant confirmation email.

02

We pack

Your items are picked, checked and packed within 24 hours.

03

On the way

You get a tracking link the moment the courier collects your parcel.

04

Delivered

Pay on delivery or in advance — whatever suits you best.

QUESTIONS

Shipping questions

How much does delivery cost?

Shipping is calculated at checkout based on your governorate. Orders above 999 EGP ship free.

Do you deliver outside Egypt?

Yes — we ship across the MENA region. Delivery times and fees are shown at checkout.

Can I pay on delivery?

Cash on delivery is available for orders inside Egypt.

How do I track my parcel?

Use the tracking link in your dispatch email, or visit the Track Order page with your order number.

What if my order arrives damaged?

Contact us within 48 hours with a photo and we'll arrange a replacement straight away.

Still need help?

Our team replies within one business day.

Contact us